BFA #023 | 35 Qs to Build Your Fraud Program

What's happening Fraud Fighters?

Been pretty heads down this week doing a lot more doing than thinking this week. I guess that’s led me to feeling pretty tactical this week.

My pillars to building a fraud program from zero aren’t new to you but these thought-provoking questions of how I think are. Only use them if you’re ready to move your fraud program forward

Let's investigate further.

Read Time: ~3.65 Minutes

7 Pillars to Building a Fraud Program from 0

If we haven't met, let me share a bit about myself. I've built my career in fraud by developing fraud programs right from scratch. Throughout my journey, I've explored diverse industries and business models, gaining insights into multiple forms of abuse that businesses encounter.

To be honest, what fascinates me the most is observing how various businesses can be vulnerable to fraud.

The world of fraud is constantly evolving and poses a challenging problem that requires innovative approaches and a deep comprehension of its complexities. I have developed a strong appreciation for the significance of taking proactive measures to address this issue effectively.

Enough about me…

What were those pillars of building a fraud program I mentioned? I won’t make you dig them up. Here you go -

1. Identifying the risks across the user journey

2. Building a risk framework

3. Building your fraud stack

4. Organizing your processes

5. Balancing fraud vs friction

6. Building your squad

7. Establishing alignment